Check the steps below if you are experience difficulties installing Life-365

If You Have Problems Installing on Windows Computers:
If the installation process exits abruptly without apparently installing any files, your computer likely does not have Java installed or does not have at least Java 1.5 installed.

1. To see if Java is installed on your Windows computer, access the Control Panel and then double-click on the Java icon (if you do not have a Java icon in the Control Panel, then you very likely do not have Java installed). In the panel that opens, select the “Java” tab and then the “Runtime settings...” or similar tab. On this panel there should be a list of Java versions installed; check to see that Java 1.5 or higher is installed and enabled.
    
2. If you do not have Java installed or your installed version is less than Java 1.5 (5.0), you will need to install it. To install Java, search for “Java Runtime Environment (JRE)” on the Internet (e.g., via Google) and go to the Sun Microsystems website that offers the download of this JRE. Since Life-365 will run on Java 1.5 or higher, install the most recent version of Java (which at the time of this manual’s release is Java 1.6). Then download and follow its installation instructions. Once completed, return to the Control Panel Java Settings Panel. Your computer should now display the version of Java installed; make sure this version is 1.5 or higher.

If You Have Problems Installing on Apple Computers:

1. To see if Java is installed on your Apple computer, start the Applications->Utilities->Terminal program and at the commandprompt, type “java -version”. If Java is in fact installed, your computer will then return which version of Java is installed; make sure this version is 1.5 or higher. If it is not installed, the computer will return “command not found” or similar.
    
2. If Java is not installed or you do not have at least Java 1.5 (5.0), you will need to install it. To install Java, search for “Java Runtime Environment (JRE)” on the Internet (e.g., via Google) and go to the Sun Microsystems website that offers the download of this JRE for your operating system. Then download and follow its installation instructions. Once completed, return to the Applications->Utilities->Terminal program and at the command prompt type “java-version” again. Your computer should now display the version of Java installed; make sure this version is 1.5 or higher.

If you still have problems installing Life-365, please contact us via the form on our contact us page.